Self Service

Independent from
your first process.

Contextual help inside the platform, a full knowledge base and certified training alongside it, so your team gets productive fast and stays independent.

Aurachain’s self-service layer
teaches you while you work.

Contextual help surfaces the right article beside whatever module you’re in. Hundreds of Knowledge Hub articles are one click away from any screen in the platform. Structured Academy training and role-based learning paths take a new solution builder, administrator or end user from first login to independent delivery.

01

Contextual help

Beside whatever module you’re in.

02

Knowledge Hub

Hundreds of articles, one click away.

03

Academy & learning paths

First login to independent delivery.

Contextual help

Help that follows you through the platform.

Aurachain’s help panel updates as you move. Open a different module and the panel changes with you, surfacing the articles, guides and references relevant to the screen you’re actually on.

No separate documentation, no search that starts from scratch every time. The answer to the question in front of you is one panel away, drawn live from the Knowledge Hub.

Knowledge Hub

Inside Aurachain’s Knowledge Hub.

From in-depth tutorials to practical tips, the Knowledge Hub provides hundreds of articles and reference guides covering setup, configuration, administration and day-to-day use.

Aurachain Knowledge Hub

Powerful Search

Find any topic instantly across the entire hub.

Rich Knowledge Base

In-depth tutorials, guides and best practices.

Role Based Content

Relevant material tailored to your role.

Glossary & Articles

Clear definitions for every platform term.

Partner Enablement

Sales and marketing collateral for partners.

Tailored help for quick success

Learning paths for every role on your team.

Knowledge Hub content is curated by job function, so nobody wades through material meant for someone else.

App Creators

From basic setup to advanced functionality, comprehensive resources equip builders with the knowledge to build with confidence.

Admins

System settings, user permissions and other crucial admin tasks for a secure, streamlined and efficient environment.

Managers

Resources for tracking progress, managing teams and driving collaboration, so leaders have what they need to deliver.

End-users

Guidance for navigating the platform and interacting with applications for a seamless and productive experience.

Aurachain Academy

Structured training,
certification included.

Aurachain Academy is the formal training programme for clients and partners: expert-built courses, hands-on exercises and certification, available on demand from the day you sign.

Foundation

Foundation gives new users a working command of the platform, its core features and tools.

Advanced

Advanced is a full hands-on build: construct a complete process application from scratch, covering workflow logic, interfaces and data.

Certification

Certification exams close each path, giving your team credentials that validate platform expertise.

3 days
To complete foundation training

Productive in days, not quarters.

Formal training takes days, not months: a new team member completes foundation training in as little as three days. Training does not gate the work—with contextual help built into the platform and the Knowledge Hub one click behind it, people start building from their first login.

FAQ

Questions about getting
your team up to speed.

How long does it take to learn Aurachain?

Foundation training takes around three days. Most users start building from their first login, because contextual help and the Knowledge Hub provide guidance inside the platform as you work. Advanced training within Aurachain Academy covers building a complete process application from scratch, with certification available for both stages.

Do you need developers to build on Aurachain?

No. Aurachain is designed for business and technical teams to build together. Solution builders, administrators, managers and end users each have role-specific learning paths, and Academy training takes new users from platform basics through to building a complete process application from scratch.

What training is included with Aurachain?

Clients and partners get full access to Aurachain Academy: expert-built foundation and advanced courses, hands-on exercises and certification exams, available on demand. This is alongside the Knowledge Hub that hosts hundreds of articles and tutorials, reachable directly or through contextual help inside the platform.

Can business users build applications on Aurachain?

Yes. Business users build alongside technical teams using visual configuration. Role-based Knowledge Hub content and dedicated Academy paths mean each person sees material matched to what they actually do, and contextual help surfaces the right guidance for whatever screen they're on.

From intelligence
to action.

Build the operating layer for compliance, risk and fraud. Orchestrate what matters. Protect what counts.

Talk to Aurachain
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